NNPA Newswire
NNPA Newswire spoke with Tavere Johnson, founder of Modern Source Insurance Group, to provide insight into his health insurance business’s mission, processes, and impact in South Florida.
Background and Introduction:
Tavere Johnson, the company’s CEO, describes Modern Source Insurance Group as “an organization of health insurance experts that leverages digital technologies and a concierge experience to streamline the health insurance enrollment process.” Johnson emphasized the company’s commitment to simplifying a complex process, connecting users with top-notch health insurance and Medicare plans within minutes.
Reflecting on the company’s evolution, Johnson mentioned their initial focus on private U65 insurance coverage, which prompted a strategic shift towards Affordable Care Act (ACA) operations, enabling them to cater to a broader population.
Operations and Processes:
Johnson detailed the company’s process. “We leverage digital technologies to simplify health insurance enrollment,” he stated, while also highlighting strategic partnerships with third-party lead generation and marketing teams, ensuring a consistent flow of quality leads and inbound calls to the office.
Impact on Individuals:
The impact on individuals is evident, Johnson asserted. “With a record-breaking number of Americans who currently fail to gain access to basic health insurance coverage, we are thrilled to be assisting thousands of consumers secure health coverage,” he stated.
Johnson noted overwhelmingly positive feedback, with most testimonials coming through their customer service and retention team at (800) 615-0957.
Success Metrics:
The success of Modern Source Insurance Group is measured by an ambitious goal: “Assisting over 100,000 individuals in gaining access to quality health insurance coverage,” he said. Key performance indicators include quality assurance from licensed sales agents and a customer service team based in the United States with no offshore representatives.
Business Duration:
Established in 2016, Modern Source Insurance Group has evolved from private health insurance to Medicare coverage and now ACA plans. Johnson proudly highlighted a significant milestone during the most recent Open Enrollment Period, successfully enrolling 15,000 new members in ACA plans.
Clientele and Target Audience:
Modern Source Insurance Group caters to individuals and families with household incomes ranging from $14k to $40k annually. Johnson emphasized that the service is designed to be accessible to a broad range of people, addressing the needs of those with limited financial resources.
Challenges and Solutions:
Johnson also acknowledged challenges in establishing quality relationships with third-party lead generation and marketing teams. “Our ability to establish a quality relationship with our 3rd party lead generation and marketing team, which drives quality leads and inbound calls to our office on a dilated basis,” he noted.
Community Engagement:
While the company does not directly engage with the local community in Broward County, Johnson highlighted involvement in community initiatives such as food drives and giveaways during major holidays like Thanksgiving, stating, “Food drives and giveaways during major holidays, like Thanksgiving, are our way of giving back.”
Under Johnson’s leadership, Modern Source Insurance Group stands as a pioneer in making quality health insurance accessible to all in Broward County. Digital technologies, community involvement, and a commitment to customer satisfaction set them apart in the dynamic landscape of healthcare enrollment.
The post Modern Source Insurance Group is Revolutionizing Healthcare Access in Broward County first appeared on BlackPressUSA.
