Danielle Freed, 35, and Megan Kirby, 29, said getting from the parking lot to their flight when they left Chicago was simple. But now that they had returned from a trip to Key West, Fla., figuring out which shuttle would get them back to the parking lot was confusing.
Travelers are returning to O’Hare, but the ‘people mover’ is still closed: ‘It’s become both a headache and an embarrassment’
