A Southwest Airlines ticketing agent helps a traveler at the check-in counter at Denver International Airport in Denver on June 16, 2021. Customer-service agents at Southwest Airlines will be voting on a new contract that would give them pay raises totaling more than 16% over the next three years. The machinists’ union said it reached the tentative agreement on Monday, March 28, 2022. (David Zalubowski/AP)
Southwest agrees to pay raises for customer-service agents
