At pop-up COVID testing sites, customers report improper masking and social distancing, lengthy waits for results: ‘It’s kind of the wild, Wild West.’

“Some of them may be fly-by-night pop-up testing, where all they’re doing is taking the swabs and putting it in the reagent, the liquid … and then they’re not taking responsibility for how long it takes to get that test back from a lab that they may not have a very strong relationship with, and that is an enormous problem, and, in fact, some of them are not even returning results at all,” Pritzker said.