“Despite this forewarning in the community, the home was complacent and did not develop comprehensive COVID-19 policies,” it said. “With no documented COVID-19 specific policies or outbreak plan, the home’s staff were confused on the appropriate course of action throughout the outbreak, and thus, its operations were inefficient, reactive, and chaotic.”
Watchdog report details large-scale mismanagement of COVID-19 outbreak at LaSalle VA home where 36 veterans died
